Your Pet's Adventure While You're Away
126A Meadovista Drive
Griffin, GA 30224
470-260-4617
Frequently Asked Questions
Look below to find answers to some of our most common questions. If you do not find your question or would like more information, do not hesitate to contact us.
Why do I have to do a First Time Day Trip?
The First Time Day Trip will be a fun day for your pet. It is a day that allows us to get to know your pet and a day for you to get to know us and how things work. All your other requirements must be met before your pet comes for their day. The goal of the First Time Day Trip is to get your pet comfortable with us and our accommodations so that they will be more at ease when they come on an extended stay. When they are at ease it will help ensure a safe stay for them and our other guests. Click here for more information.
Why does my dog need Bordetella and Canine Influenza vaccinations?
Bordetella and Canine Influenza are highly contagious upper respiratory vaccinations in dogs. They spread easily in a group of animals. 8% of dogs with Canine Influenza get pneumonia, which is very dangerous in dogs. Vaccinations are protective against these diseases. Bordetella is a single dose and effective for 1 year. Canine Influenza requires 2 doses and a minimum of 3 weeks to provide protection initially and then is a single dose annually after that.
Why does my pet need to be 16 weeks or older to board?
We want every pet to have an amazing adventure with us. This requires that they stay healthy when they stay with us. To be current on their vaccinations, they must be at least 16 weeks of age. In addition, this allows them to be more mature and have a more effective immune system.
Why does my pet need to be Spayed or Neutered if they are over 8 months of age?
When females are in heat, there is a certain amount of stress to that animal and those around it. Stress can decrease a pet's immune system and make them more susceptible to disease. If an intact male is around a cycling female there is more stress than normal for that dog. In addition, fluctuating hormones can cause variations in temperaments and increase the chance of aggressive behavior. This could be dangerous in group play. This requirement increases the safety for all our guests.
How do I know Group Play with dogs will be safe?
There is always some possibility of injury when there is group play. However, we take many steps to make Group Play as safe as possible.
1. No aggressive dogs are allowed to stay.
2. Play groups are kept small to reduce stress and conflict.
3. Play groups are organized with similar sized dogs to prevent harm.
4. Play groups are always carefully monitored by trained staff to keep play from getting out of hand.
5. Play groups are kept as consistent as possible to minimize conflict.
How does Cat Playtime work?
Cats need activity also. We do not want our guests just sitting in a cage. We want them to be able to stretch and play as well. We have a cat playroom with a variety of activities. There is no group play for cats. This would be very dangerous and result in fights and injuries. Group play is only allowed with cats from the same household that get along.
What is considered Contagious Disease?
Contagious diseases are illnesses that can transmit from one animal to another animal or person. There are many different contagious diseases. The list below is not all inclusive but are some of the more common examples.
1. Upper Respiratory Infections (Bordetella, Canine Influenza, Feline Rhinotracheitis, Feline Calicivirus, ect.)
2. Infectious Diarrheas (Giardia, Salmonella, Clostridium, ect.)
3. Contagious Skin Disease (Ringworm, Sarcoptic Mange)
4. Feline Leukemia in cats
Can I choose my pet's Destination?
Yes, as long as we have multiple locations to choose from you can choose the location that you desire. for your pet.
Does it cost more for my pet to receive medications?
No, we will happily give your pet any medication they need. We want your pet to have a safe and happy stay, and for some pets that means they need their medications. Our staff is trained in giving pills, liquids, topical medications, and insulin injections.
Do I need to bring my pet's food?
It is always best to bring your pet's own food. Keeping diets constant helps prevent vomiting and diarrhea in your pet. You do not have to bring your own food, however. We feed our dog guests Royal Canin Gastro-Intestinal Low Fat food. We feed our feline guests Hill's Science Diet Feline Maintenance. If your pet is on a special diet, diabetic, or has food allergies you should bring your own food.
Do you offer pet daycare?
No, at this time we do not offer pet daycare. We have chosen to focus on providing an excellent vacation experience for your pet.
What training has your staff recieved?
We have extensively trained our staff in many areas and continue to train on more. Our staff has been trained by a veterinarian on proper cleaning procedures and disease prevention. They have had Fear-Free Training and certification to learn how to put pets at ease in stressful situations. They have also received training through the International Boarding and Pet Services Association.